FAQ

I need to cancel my order. What can I do? 

We're sorry to hear that! Unfortunately our items are made to order & cancelling halts production. For that reason there will be a 40% restocking fee & you can only cancel within 5 days of placing your order. To cancel an order please email us at glammafiaofficial@gmail.com be sure to include your order #. 

Can you make a shirt/crewneck/hoodie in a different style/color/design?

Do you like a design thats on a shirt & you'd rather have it in a hoodie or different style? (long sleeve, crop top, crewneck) We'd be happy to use our designs on different garments we offer. Shoot us an email with the subject CUSTOM ORDER and let us know what you want.

We may even be able to use a different color ink for an additional charge. 

My package says delivered but I didn't receive it.

We provide our customers with the option to track your package. If the tracking information states that your items have been delivered but you have not received it, please check around your neighborhood in case another home received it by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office.
We will always do our best to assist you, but we do not hold responsibility for packages that are lost or stolen in transit. If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim with them. 

 

Do you have a size chart?

Yes - please go to size chart

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